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Chicago’s Tech Boom
Walgreens, Motorola Mobility and Google are three of the bigger names that have -- or are about to -- move some of their high-tech operations to downtown Chicago. And there are a number of other lesser-known companies that are creating a high-tech boom in the Loop.
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Ifbyphone Finds Growth In Call Management
If you think the growth of the Internet and text messaging have wiped out the need for phone calls, think again. One of the fastest-growing small businesses in the nation routes more than 15 million minutes of phone calls in a typical month, and it’s not in the traditional phone business.
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Emanuel Touts More Tech Jobs For Chicago
Mayor Rahm Emanuel was touting more new high-tech jobs coming to Chicago, helping create what he calls a “high-tech hub.”
The mayor is seeking to build on Google’s decision to move its Motorola Mobility arm from Libertyville to the Merchandise Mart, where there is already a so-called “incubator” for 100 technology startups.
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Mayor Emanuel Touts Three Tech Companies Planning To Hire 200
Mayor Rahm Emanuel on Wednesday showcased three fast-growing technology companies in the West Loop, still riding high from the jobs coup that will bring 3,000 Motorola Mobility employees from Libertyville to Chicago’s Merchandise Mart.
The mayor took a tour of three companies located in the same building at 300 W. Adams that plan to hire as many as 200 new employees over the next 18 months.
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A New Startup Every 48 Hours – Chicago’s Top 100 Digital Companies
Maybe it’s Midwest modesty or maybe it’s a blind spot in the eyes of the coastal media, but Chicago has never been considered a hotbed of digital startup activity. Silicon Valley’s reputation is decades old, fueled by many iterations of the 10-year cycle of entrepreneurial growth. It takes about 10 years for a first wave of startups to succeed or fail, and those that make successful exits begin investing their own money and mentoring the next generation. According to BuiltInChicago.org's president Maria Christopoulos Katris, it takes about two of these cycles – or 20 years – to build an entrepreneurship community.
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Custom Phone Numbers Help Measure Marketing
Ifbyphone lets SMBs create custom phone numbers that can be managed on a Web dashboard, so offline and online lead generation efforts can be tracked more closely.
How many times have you visited a company's Web site, needed to call someone for a deeper discussion or to ask a question, and failed to find any kind of phone number to do so?
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How Voice-Based Marketing Automation Can Help Your Small Business
Ever search in vain on a website for a customer support phone number – only to come up empty? Finding phone numbers of major companies can be literally impossible. The New York Times recently ran an article called "Tech Companies Leave Phone Calls Behind" in which they discussed how big companies like Facebook, Google and Twitter are completely unreachable by telephone. If you want to contact them, your only options are email or the Web.
Of course, as a small business owner, you want your customers to be able to reach you...
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The Response-Time Dilemma: How To Close More Qualified Leads
It’s a typical scenario: During the sales cycle, a prospect visits your company’s Web site through a complex array of marketing channels. Intrigued by product details and other site content, the prospect completes a download, requests a demo, or simply asks for more information. Then they wait for a response.
A recent MIT study demonstrated that leads convert 22 times more often when they are contacted within the first five minutes of making an inquiry. So if your company doesn’t...
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Steve Brown Joins Ifbyphone® as Vice President of Sales
Ifbyphone®, the leader in voice-based marketing automation, today announced that Steve Brown has been named the new Vice President of Sales. In this leadership role, Brown’s chief goal will be to grow revenue through strategic penetration of mid-market accounts. Key to achieving this goal is applying his 23 years of experience in recruiting, sales training, sales management, and operational excellence.
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Chicago technology venture capital scorecard for 2011
When technology startups are ready to turbocharge their growth, whether that means quickly expanding into new markets or hiring additional talent, they often turn to venture capital firms.
These investors are typically interested in backing early-stage companies, betting they can work with entrepreneurs to develop the next big idea -- and jointly profit from the startup’s success.
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Want to Increase Sales in the Call Center? Answer the Phone Faster
If you run a call center, chances are, you track a number of metrics: average handle time, first-call resolution, call queue lengths and others. If a new study is to be believed, the most important metric to track is time spent on hold, since it may have a direct correlation to sales conversion rates. Voice-based marketing solutions company, Ifbyphone recently announced the results of a consumer survey designed to measure the impact of response times on sales conversions and brand referrals.
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Brands: Consumers won’t wait on hold for you
Brands, if you're hold times are long you're losing customers and advocates. That, according to a new report from Ifbyphone. The report found that nearly three-quarters (73%) are more likely to recommend a brand which doesn't keep them waiting on the phone while more than 40% say it's 'very unlikely' they'll recommend a business which keeps them waiting on the phone.
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