Ifbyphone’s Voice Broadcasting Service Helps Two Franchise Businesses Save Almost $1,000 Per Month and Improve Customer Care
Weed Man Franchisees in Winnipeg and Wisconsin Use Ifbyphone’s Voice Broadcasting Solution to Maintain Accounts Receivable and Automate Service Reminders
CHICAGO — August 18, 2009 —Ifbyphone today announced that two franchisees of Weed Man, a network of locally owned and operated lawn care professionals throughout North America, are saving almost $1,000 per month by using Ifbyphone’s Voice Broadcasting solution. Weed Man Madison and Weed Man Winnipeg are two examples of how small businesses are using Ifbyphone’s suite of automated telephone applications to save money, increase efficiency and improve customer service.
Weed Man Madison chose Ifbyphone’s Voice Broadcasting service to automate accounts receivable collection calls. Voice Broadcasting lets companies automatically deliver interactive phone calls, significantly reducing the overhead costs of making those calls.
Before using Ifbyphone’s Voice Broadcast service, Weed Man Madison had one employee who spent 20 hours each week making accounts receivable calls. With Ifbyphone, the company now can automatically call its entire accounts receivable list each week in under two hours.
“Our savings is almost $1,000 per month,” said Brian Klenke, Director of Sales at Weed Man Madison. “I would recommend Ifbyphone to anyone who is looking to increase the efficiency of the accounts receivable calling process. In fact, we are pushing it to other Weed Man franchisees.”
This efficiency also benefits Weed Man Madison in another way: The technology helps keep the receivables of its nearly 5,000 customers as current as possible, thus maintaining cash flow.
Weed Man Winnipeg in Manitoba, Canada, has been using Ifbyphone’s Voice Broadcasting solution for several years to remind clients about upcoming lawn treatment appointments.
“Voice Broadcasting has really helped us communicate with our customers,” said David Hinton, owner of Weed Man Winnipeg. “Many customers require notification to unlock their gate or keep their pets inside. Ifbyphone quickly makes the calls and gives us a record of the contact, saving many valuable administration hours every day.”
“Weed Man Madison and Weed Man Winnipeg are two prime examples of how Ifbyphone’s technology helps small businesses improve efficiency and customer service,” said Ifbyphone CEO Irv Shapiro. “Those benefits are always valuable, but they’re absolutely critical now during the toughest economy in 70 years.”
Telecom innovator Ifbyphone offers a suite of hosted phone applications, including Outbound IVR, Phone Call Tracking, Virtual Call Center Software and more. To see the complete suite of Ifbyphone’s services, please visit www.ifbyphone.com.
