I love the flexibility and wide range of features offered by Ifbyphone. We’ve only been using it a few months so far, but have designed all sorts of backend programming that allows us to reduce our dependence on live inbound call centers. What a money saver!
Kirsti Hegg, Gorilla Marketing
Ifbyphone is great. It’s a lifesaver for me.
Gilbert Francis, Marine, Lee & Associate
Our Company represents many clients for which we provide advertising and marketing services. We have used many other services for our clients, but none of them even come close to the outstanding service and technical capability of Ifbyphone. We would recommend Ifbyphone to anyone demanding great customer service combined with advanced technical capabilities.
William G. DiSalvio, CEO, Diamond World Corp. Marketing Division
You guys have a very slick platform. I am absolutely impressed with how easy it was to integrate such a dynamic system.
Aaron Miller, Open Base Interactive
I have never worked with more helpful customer service reps than Ifbyphone's employees.
Sheila Styron, President, Guide Dog Users
Prior to hearing about Ifbyphone’s services and offerings, our staff was making 5 calls for each customer we deliver to. By using their API to automate the notification & confirmation process, we have been able to double the efficiency of our staff and reduced the cost of staff and overtime by 60%. Without this technology, we would not have had the opportunity to grow our business without increasing our staffing expense.
Dawn Rivera, Director of Operations, Go Configure, Inc.
Ifbyphone is just absolutely amazing. They provide free customer service and tech support and they are really gracious about it. They get back in touch with you within a few hours or within the next day, if it’s over a weekend. They’re excellent.
Chase Shuster, Applied Dealer Solutions
Our customers are amazed. They tell us, "You guys are so quick." That’s Ifbyphone doing its job. We were already the fastest in the industry. Now we’re even faster, putting us ahead of our competition. I have never worked with a company that gave so much value for the money. Our requirements from Ifbyphone were not standard. These guys took the extra mile and made sure that whatever I needed I received the same day. And that’s really what impressed me. I work with a lot of people and I don’t see this type of commitment and service. They do it even if that means going back and programming and testing and trying and getting it to where it’s works 100 percent.
Leo Nov, RestorationSOS
I wanted to write and tell you how much your product and the support provided by you, personally, has helped me organize and deliver a superior service to my client. It is rare in today’s business atmosphere to still find a firm that delivers outstanding customer service. The time you spent in coaching me on how to setup my client’s account was very much appreciated and the client is highly impressed with the product. We were expecting great things from your service and you delivered them, surpassing our expectations as well.
Timothy E. Lyons, Sr., WSI Internet Marketing Consultant
I wanted to take a minute to say thanks for all your support! It really is appreciated. If more companies operated their Customer Service like yours, there would be a lot more success stories to share!
Your product and pricing make me a happy customer; your incredible Customer Service make me a customer that will tell everyone I know about your company!
Kelly Allen, Eureka Screams! LLC
Your support has gone ‘above and beyond’ my expectations.
Tom Kuhn, WSI Impact Web Solutions
Ifbyphone is the tail that wags the dog. It gives small-to-medium companies the kind of telephone power that only larger companies have had up to now
Garth Dennis, World & Web
We are delighted with our Ifbyphone service! It was exactly what we needed to solve a complex Text To Speech solution for one of our clients. The API allowed us to easily integrate a web-form to make changes and updates to the system. Ifbyphone’s support was extremely helpful as well! We highly recommend choosing IfByPhone!
Chester Hull, Prosound
I had a critical need to add voice services to some internal tools. With very little effort, (less than an hour start to finish,) I was able to tie together our phone list with our groupware's calendaring system and have a powerful and dynamic system that's been 100% reliable. I was also really pleased with the personal support I received after signing up.
Joshua Barratt, CTO, Media Temple
. . . you guys are a godsend. I was looking for a simple solution and wanted something super-easy, I searched around, tried several places that did not give me any developer control. I got a quote 3 months ago for an IVR for $15K that you guys can do for $34.95 a month plus usage. And that was 15K each time I needed to change something or create a new menu. I’ve already told 7 people about this, I’m totally ecstatic. You guys are a revelation, this is great.
Luke Jaten, Direct Marketing Group
We will save thousands a year, and be able to track everything immediately, rather than waiting for a report from our last provider. I can't thank you enough for how much time you took to walk myself and tons of other people in my company through all that you can do, and how to do it. I look forward to a long relationship with your company!
Lauri Blake, Durasol Awnings
Good technology and excellent customer service--this is the way software-as-a-service is supposed to work!
Darren Kincaid, WSI Full Spectrum Web Solutions
Ten different options! All for the price of one, a no-brainer, how could you go wrong with that!
Chase Shuster, Applied Dealer Solutions
As our business grows, our customers expect to be greeted with professionalism. Ifbyphone helps us do that by delivering cutting edge IVR Solutions at record breaking prices. Not only do we sound as professional as fortune 500 companies, but Ifbyphone makes it even easier for our customers to get what they want, when they need it. If you are looking for a service that will stun your customers, Ifbyphone is the answer. We are proof that Ifbyphone works.
Chance Korte, Chance Korte Communications
Their system is extremely flexible. They have a unique product that did exactly what I needed it to do.
Jason Girdner, Alligator Eye
I immediately started to receive calls. I had not received but maybe one call in two years with the site but received seven calls over the first weekend
Stuart Hill, Smart WSI Web Solutions
Your service was fantastic and the set up of our poll was easy and fast. I really like the fact that we could customize the greeting and voice prompts for our event. The feedback we had from participants was very positive. I would recommend this service to anyone wanting to set up an easy to use phone polling or personalize phone service that allows you to reach your audience in a unique way.
Nancy Munro, KnowledgeShift
Ifbyphone works and it works good. It’s smart. I’m a DJ and I started using the voice broadcast feature to promote upcoming gigs. I send it out to my entire call list several times a month and more people began showing up where I played.
Rodney Dickens, Go DJ Rod D
I've been using IfByPhone for a couple of months now for Account Receivable calling. Under our old manual method, one staff member devoted half their time to these calls each week. With Ifbyphone we are able to call everyone on our A/R list once per week in about 2 hours. Our monthly savings is almost $1000/mo. I would recommend IfByPhone to anyone who is looking to increase the efficiency of the A/R calling process.
Brian K., Weed Man Madison
One morning I was freaking out and almost in tears because I couldn't keep up with the phone calls. It was insane. Ifbyphone came to our rescue.
Tara Staglik, Papa Dean's Popcorn
You folks have created an amazing phone mashup set of
utilities . . . very very cool. I am excited about deploying
these in our business.
John H.
"Ifbyphone's Voice Broadcasting was incredibly easy to understand and use, even for someone like me who had never used this type of service before. I would highly recommend Ifbyphone because of their great customer service, the high quality of their product and its outstanding value."
Rachel Tyrrell, The New Renaissance
We have tried other vendors to assist us with our reminder needs and Ifbyphone is clearly superior. Ifbyphone has saved us hours of employee time that would be used calling and reminding our patients of their appointments.
John Kovak, DrKovak.com
