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March 2008
Ifbyphone in the Press (Updated March 21)
Thursday, March 13th, 2008 by AdamThe EComm (Emerging Communications) 2008 conference is under way as of Wednesday morning and Ifbyphone, a silver sponsor, has been in the press quite a bit. Ifbyphone CEO Irv Shapiro gave a speech yesterday on the usefulness of Phone Mashups and announced Ifbyphone's plan to give away 1 million minutes a month to developers to promote the creation of new third-party voice applications. Here are a few of the links. We'll add to the list as more go live:
10 Tips for IVR Success
Wednesday, March 5th, 2008 by AdamCreating an IVR (Interactive Voice Response) can be as simple as recording a few prompts, telling a customer to press one or two, and routing the caller to an operator at the end of the call. But to create an effective, seamless, and confusion-free IVR that allows you to use a computer where a live person once was needed requires more thought and planning.
Publish Survo results in Real Time
Tuesday, March 4th, 2008 by KhyleWe recently released a new feature that I wanted to mention here. Now you can publish the results of your IfByPhone Survo calls on the web. The entire process takes about 3 minutes to set up. This feature will allow you to give a URL to your clients so they can log in and see how their campaign is working in real time.