Recommended Posts
Popular Posts
Categories
- Awards
- Call Routing
- Call Tracking
- Click-to-Call
- Cloud Telephony
- Developer API
- Events
- Find Me
- Fun
- General
- Google Analytics
- Hosted IVR
- Interviews
- iPhone
- Lead Distributor
- News
- Phone Mashup
- Store Locator
- Stories
- Telephony Industry
- Tips
- Toll Free Numbers
- Verify Me Now
- Virtual Receptionist
- Voice Broadcasting
Archive
- September 2010
- August 2010
- July 2010
- June 2010
- May 2010
- April 2010
- March 2010
- February 2010
- January 2010
- December 2009
- November 2009
- October 2009
- September 2009
- August 2009
- July 2009
- June 2009
- May 2009
- April 2009
- March 2009
- February 2009
- January 2009
- December 2008
- November 2008
- October 2008
- September 2008
- August 2008
- July 2008
- June 2008
- May 2008
- April 2008
- March 2008
- February 2008
- January 2008
- December 2007
- November 2007
February 2010
7 Essential Phone Applications For Lead Generation Companies
Monday, February 15th, 2010 by ElanIn the spirit of LeadsCon 2010, here are 7 examples of how lead generation companies are gaining a competitive edge by using phone applications to track, qualify and route phone leads.
1. Call Tracking
When prospects prefer making a phone call to filling out a web form, use Call Tracking to accurately measure phone leads, not just web form submissions.Call Tracking For Website Optimization
Wednesday, February 10th, 2010 by ElanWhile Google Website Optimizer is an extremely powerful tool, it has certain limitations which online marketing agencies must find ways to work around. One of these limitations is its ability to track phone calls as conversions.
Here is one creative example of how WiderFunnel, an online marketing optimization agency, was able to run a landing page A/B test for a client with a phone call as the main conversion goal.
Custom Audio Prompts
Tuesday, February 9th, 2010 by KhyleWe pride ourselves on listening to you, our customer, and taking the Ifbyphone product in the direction that you want it to head. For example, the ability to use custom audio prompts from the portal is a direct result of a customer request.
What are custom audio prompts? Good question. Well, using our API, you've always been able to customize prompts on the fly using Text To Speech (TTS). So if you wanted to tell someone the exact date of an appointment or the balance in an account - you just use a parameter and we tell the caller using our TTS engine.
New Developer API Documentation
Monday, February 8th, 2010 by ElanWe've revamped our API Documentation. The static PDF has been replaced by interactive API documentation that includes a Developer Guide and Test Panel. Here are some highlights:
Cloud Call Center Featured In Entrepreneur Magazine
Friday, February 5th, 2010 by ElanThis month Entrepreneur Magazine is featuring Ifbyphone in an article entitled "Call Center In The Clouds". Here is a brief snippet:
"A modern call center, with interactive voice response systems to classify and route calls, is the ideal answer ,but it's too expensive for most entrepreneurial small businesses. Where can you find an alternative? In the clouds, of course."
Access the full Cloud Call Center article.