Recommended Posts
Popular Posts
Categories
- Awards
- Call Routing
- Call Tracking
- Click-to-Call
- Cloud Telephony
- Developer API
- Events
- Find Me
- Fun
- General
- Google Analytics
- Hosted IVR
- Interviews
- iPhone
- Lead Distributor
- News
- Phone Mashup
- Store Locator
- Stories
- Telephony Industry
- Tips
- Toll Free Numbers
- Verify Me Now
- Virtual Receptionist
- Voice Broadcasting
Archive
- September 2010
- August 2010
- July 2010
- June 2010
- May 2010
- April 2010
- March 2010
- February 2010
- January 2010
- December 2009
- November 2009
- October 2009
- September 2009
- August 2009
- July 2009
- June 2009
- May 2009
- April 2009
- March 2009
- February 2009
- January 2009
- December 2008
- November 2008
- October 2008
- September 2008
- August 2008
- July 2008
- June 2008
- May 2008
- April 2008
- March 2008
- February 2008
- January 2008
- December 2007
- November 2007
June 2010
Average Direct Marketing Response Rates in 2010
Thursday, June 24th, 2010 by ElanAccording to the DMA's 2010 Response Rate Trend Report, here are the average direct marketing response rates in 2010 for telemarketing, email, direct mail, catalogs and paid search.
Key Findings:
4 Ways To Activate Ifbyphone Call Recording
Tuesday, June 22nd, 2010 by ElanYesterday a customer landed on our website after asking Google, "can you record calls with ifbyphone?" so I figured I'd answer the question on our blog. Yes, you can record calls with Ifbyphone. Here are 4 ways to make it happen:
1. If you route calls via a Find Me, you can select the "Record Calls" check box.
2. If you route calls via Call Distributor, you can select the "Record Callls" check box.
4 Creative IVR Applications
Tuesday, June 15th, 2010 by ElanWhile I hate getting stuck in poorly designed IVR phone menus just as much as you do, here are 4 examples of using IVR to create a "wow, that's cool" customer experience.
1. Don't press any buttons. The Moshi IVR Alarm Clock recognizes what you say. Not ideal for sleep talkers.
Trackable Telephone Numbers For Franchise Direct Mail
Wednesday, June 2nd, 2010 by ElanJohn Jorgenson's article Automate Your Marketing and Track the Results in the May 2010 issue of Franchising World offers a number of suggestions for how franchises, and really any business, can strategically assemble different marketing channels to create a synergistic effect. Here's the paragraph that really caught my attention: