Voice-Based Marketing Automation Blog

Custom Audio Prompts

We pride ourselves on listening to you, our customer, and taking the Ifbyphone product in the direction that you want it to head. For example, the ability to use custom audio prompts from the portal is a direct result of a customer request.

What are …

Using Salesforce.com? Get $100 For Your Feedback

One of the cornerstones of Ifbyphone’s philosophy is to be the easiest company you’ve ever worked with. On the one hand that means providing unlimited free support to all customers. But it goes far beyond that as well. We are always trying to listen to …

Ifbyphone is More Than a Voice Company

We recently updated our Facebook page, adding short bios of our Customer Success team, some picture from around our offices, and as some helpful hints for using our services. One of those is a picture of a plaque that is all over our offices. …

Integrate Phone Calls With Google Maps

Some people can look at a spreadsheet and process all of the data within it. Other people do better understanding data when it is presented verbally. Still others process the data better when they can see it in a more visual presentation.

At Ifbyphone, we …

Ifbyphone Reverse Lookup Mashup with WhitePages.com API

At Ifbyphone we are all about business. Well, businesses rather. Our product offerings, such as our recent announcement of our Virtual Call Center, help small to medium businesses get the most out of their phones. The thing that really sets us apart is not …

Speed Kills – Quick Voice Solutions For Developers

Over the last year and a half at Ifbyphone, I’ve had the opportunity to talk to hundreds of developers.  In most cases, the business has asked them to add voice to a particular business process.

“Can we automate calling people to (remind them of an …

Ifbyphone Core Value – Do The Right Thing

At Ifbyphone one of our core values is to always do the right thing. This isn’t just a saying that’s written on a corporate memo, noted and then forgotten. It is has always been a part of how we service our customers, how we talk …

How Ifbyphone Helps Marketing Companies Define Their Value

To say the economy is bad might be a bit of an understatement. It’s affecting companies and people in every sector of the economy. People are naturally looking for ways to tighten their belts. Every expense is now being looked at a second and third …

Control Your Destiny in 2009

It’s a brand new year, the time of renewal, resolutions and optimism. IfByPhone had a great 2008, and we’re looking forward to another great year including some exciting new applications and features in the coming weeks and months.

I think it’s a good idea to …

hrMecca Integrates Hosted IVR Into Human Resources Software To Add Extra Security Layer

I talk to all different kinds of customers every day. It’s energizing learning how many different business uses people find for our phone applications. The other day, I had the opportunity to talk to hrMecca, a company that writes software for Human Resource …

Ifbyphone Mashup With Yelp: Get Reviews Over The Phone!

Simplicity. That’s one of the key tenets at Ifbyphone. We enable our customers to use phones to get more value out of their business without a lot of fuss. That’s one reason we keep rolling out new applications (Conference Calling, Store Locator…

Adding Voice to your Business Process means huge ROI

I wanted to share a quick story of one of our customers. They write software that (among other things) manages shifts for busy and complicated work environments. In the past, when people couldn’t make it into work for any reason, someone had to guess who …