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General
Custom Audio Prompts
We pride ourselves on listening to you, our customer, and taking the Ifbyphone product in the direction that you want it to head. For example, the ability to use custom audio prompts from the portal is a direct result of a customer request.
What are custom audio prompts? Good question. Well, using our API, you've always been able to customize prompts on the fly using Text To Speech (TTS). So if you wanted to tell someone the exact date of an appointment or the balance in an account - you just use a parameter and we tell the caller using our TTS engine.
Using Salesforce.com? Get $100 For Your Feedback
One of the cornerstones of Ifbyphone's philosophy is to be the easiest company you've ever worked with. On the one hand that means providing unlimited free support to all customers. But it goes far beyond that as well. We are always trying to listen to not only our customers but all the people we talk to who are interested in the services we provide. Many of the past feature additions to the Ifbyphone suite have been developed as a direct result of our listening to what our customers want.
What’s New in Version 3.1
Ifbyphone’s new Version 3.1 includes a variety of new and enhanced applications and features. While many of the underlying changes in Version 3.1 are transparent to the user, they aid in report generation, reduce application load time, and position Ifbyphone to develop future enhancements more quickly than ever. This blog post highlights some of the new applications and feature enhancements.
Virtual Phone System Videos
Looking to set up a basic virtual phone system for your office?
Here are three screencasts to help you get started with routing your phone number, configuring your Virtual Receptionist, and forwarding your calls using Find Me.
Ifbyphone is More Than a Voice Company
We recently updated our Facebook page, adding short bios of our Customer Success team, some picture from around our offices, and as some helpful hints for using our services. One of those is a picture of a plaque that is all over our offices. It shows our core values.
The Latest & Greatest Blog Post Roundup
It's the end of the month, and the time has come to recap some of our most popular blog posts of 2009:
Posts For Developers
Our Core Values
As a company, we live by four core values. Now, we've published them for everyone to see in a new core values page in the About Us section of our website. As you consider working with Ifbyphone, feel free to visit the page to read what we're all about.
We're growing and we're hiring
We're looking for a few new talented people to join our rapidly growing team. Here is some info about our company and the open positions:
We're Hiring A Channel Sales Manager
We're hiring. Here are the details:
Freebie Friday - Test Drive Some Ifbyphone Phone Applications
What's Freebie Friday? We're simply inviting you to sign-up & test drive some of our basic phone applications.
All accounts include 100 Free monthly minutes:
Phone-Me-Now Account - Basic Click-to-Call functionality
Ifbyphone Core Value - Do The Right Thing
At Ifbyphone one of our core values is to always do the right thing. This isn't just a saying that's written on a corporate memo, noted and then forgotten. It is has always been a part of how we service our customers, how we talk to people interested in our services, and every blog post and blog comment. It is reflected in our commitment to quality over false promises, as exhibited by our 100% on-time guarantee for Voice Broadcasting delivery.
A better tool box
Recently in this space we've talked about the lack of interesting VOIP Applications. It seems that people all over are asking where the apps are. No less than Jeff Pulver has decried the lack of innovation in this space. At first, I objected to Jeff's post, saying that there were several companies doing interesting things (us being one of them!).