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Lead Distributor
3 New Features For Virtual Call Center
We’re excited to announce the release of three new beta features for our Virtual Call Center technology.
1. Call Notes
2. Custom Caller ID
3. Call Distributor Summary Report
Here are more details about each feature:
Call Notes
Using Call Notes, call center managers can create a custom web form so that agents can make notes (about contact info, lead source, call quality, etc.) for each call directly in the agent panel.
Virtual Call Center Software
Choosing the right Virtual Call Center software for your business is an important decision. Here are a few things to consider when reviewing Ifbyphone's Virtual Call Center Software (which we refer to as Call Distributor).
Virtual Call Center Solution For Small & Medium Size Businesses
This past weekend the Chicago Sun-Times highlighted Ifbyphone's suite of telephone applications, including the Ifbyphone Virtual Call Center Solution for small and medium size businesses.
Introducing The Ifbyphone Lead Distributor
Just a few days after launching the Ifbyphone Voice Broadcast app for the iPhone, today we are introducing the Ifbyphone Lead Distributor.
Basically, the Ifbyphone Lead Distributor allows Ifbyphone customers to establish a virtual call center without any start-up expense.
As an excerpt from our press release states,