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News
Chicago-based software companies make working from home possible
While Chicago is one of the most popular airport hubs for business travelers, the city also boasts two popular software companies that help business people avoid traveling.
Using the phone to crowdsource crises management
The Chicago Sun-Times featured an article today about how IfByPhone technology gives voice to Kenyan citizen journalists. The article details how Ushahdi (meaning "Testimony" in Swahili), is using Ifbyphone's asterisk hosting platform to enable contributors to the grass roots Ushahidi network to call in and broadcast voice reports of violence in Kenya.
Introducing Flexible Speech-To-Text Transcription
Today we're announcing Ifbyphone's rollout of Speech-To-Text Transcription, which enables your company to translate audio message into text. Here are a few reasons it is really cool and, more importantly, useful for business.
Call Tracking Case Study Featured On SearchEngineLand.com
At Ifbyphone, we eat our own dog food. We use our own products not just so that we can test, tweak, and improve them for you, but because they actually save us time and money while enabling us to provide you with better customer service.
Introducing VoteByPhone For Phone Surveys & Polls
Today we present you with our latest product, VoteByPhone.
Call Tracking For Website Optimization
While Google Website Optimizer is an extremely powerful tool, it has certain limitations which online marketing agencies must find ways to work around. One of these limitations is its ability to track phone calls as conversions.
Here is one creative example of how WiderFunnel, an online marketing optimization agency, was able to run a landing page A/B test for a client with a phone call as the main conversion goal.
Cloud Call Center Featured In Entrepreneur Magazine
This month Entrepreneur Magazine is featuring Ifbyphone in an article entitled "Call Center In The Clouds". Here is a brief snippet:
"A modern call center, with interactive voice response systems to classify and route calls, is the ideal answer ,but it's too expensive for most entrepreneurial small businesses. Where can you find an alternative? In the clouds, of course."
Access the full Cloud Call Center article.
Let Us Save You $240,000 Too
We LOVE saving customers money, and today we're sharing a top of the line success story.
We recently helped DiabetesAmerica, a health center with 17 locations across Arizona and Texas, save $240,000 per year by using our Virtual Call Center and IVR technology. They made the switch in under 2 weeks with no upfront costs, and improved their customer service in the process. What did they have to say?
AdTech Chicago 2009 Podcast With Ifbyphone CEO Irv Shapiro
Want to learn a little more about Ifbyphone? Listen to this WebMasterRadio.FM interview with Ifbyphone CEO Irv Shapiro.
Busy Day, Busy Week - DPS News, AdTech & IT Expo
Tuesday is a busy day here at Ifbyphone:
1. CEO Irv Shapiro Will Be Presenting At IT Expo In LA
Irv will be presenting once on Tuesday, once on Wednesday, and once again on Thursday. Here is a complete schedule.
How 2 Small Franchise Businesses Save $1000 Per Month
Yesterday Ifbyphone announced that two Weed Man franchisees are saving almost $1000 / month using Ifbyphone's Voice Broadcasting Solution.
We saved a customer $70,000
Today we announced that we saved a customer $70,000 by implementing our technology.
Here is what our customer had to say: