Voice-Based Marketing Automation

Connect, Measure, and Optimize Sales and Service Calls

Voice-Based Marketing Automation Blog

Archive for Call Tracking Posts

5 Crucial Things CMOs Need to Know from the IBM CMO Study

Tuesday, October 21st, 2014 by
Every year IBM releases the key findings from their Global C-suite Study and everyone scrambles to dig through it to find that one piece of information that might change their entire marketing strategy. To save you some time, we’ve picked five key takeaways from the study of 4,183 top executives from more than 20 industries so you can learn how the big dogs are earning the loyalty of “digitally enfranchised […]

Understanding How to Engage a Growing Anti-Advertising Audience

Monday, October 20th, 2014 by
We recently learned all about message delivery in the age of anti-advertising while attending a Business Marketing Association of Chicago Marketing Innovators luncheon where Neal Campbell, EVP and CMO, and Lauren McCadney, Digital Engagement and Social Media Director, from CDW spoke to us about what it’s going to take for marketers to connect with our customers. In this new era, customers actively tune out our messaging and have a number […]

Mad Men vs. Math Men: 6 CMO Imperatives in the Age of Anti-Advertising

Tuesday, October 14th, 2014 by
In this digital era, the buyer’s journey has changed. Most CMOs are aware of this and are taking steps to adjust their strategies accordingly. But last week, EVP and CMO of CDW, Neal Campbell, sat on a panel with BMA Chicago and asserted that the task CMOs are faced with is more than a little tweaking here and there. In the age of anti-advertising—an age where 90% of consumers don’t […]

10 Stats About Mobile That Will Make You Think Twice About Your Marketing

Monday, October 13th, 2014 by
Smart marketers have known for quite some time what the rest of the world is just figuring out. Those smart marketers were quietly putting trackable phone numbers on their ads and webpages; they were including click-to-calls in their PPC ads and on their landing pages. But now—thanks to a myriad of studies proving once and for all that customers still want to “talk”—the word is out, and everyone else is […]

Vitals Enhanced Listings Drive 7.5 Times More Calls for Healthcare Providers – And How They Prove It

Thursday, October 9th, 2014 by
It is no secret that healthcare has made a migration towards the Internet. Between the abundance of online information and higher insurance rates, hospital Between the abundance of online information and higher insurance rates, hospital revenue growth has been on the decline. In fact, 2013 revenue growth dropped to 3.9% from the previous years growth of 5.1% (Moody’s Investor Services). This has left hospitals and other healthcare providers scrambling to […]

5 Ways Your Business Should Route Inbound Sales Calls That You May Not Have Tried

Wednesday, October 8th, 2014 by
If your system of inbound call routing is as simple as a call coming in and your system sends it to the first available sales representative, we’re not judging you. Really, we’re not. But how your business responds to inbound sales calls can be the difference between losing a sale and closing it. Before you start raising your eyebrow, know this: each use case is easy to implement. With Ifbyphone’s simple web […]

Bridging the Email Marketing Gap Through Personalization

Tuesday, October 7th, 2014 by
While there seems to be a never-ending list of best practices to enhance your email marketing, we’ve rounded up 5 key tips and tricks to underline the importance of personalizing your message. We’ll also touch on a critical blind spot businesses have when tracking the engagement of their email campaigns. The below suggestions can all be implemented a la carte, but when taken advantage of in tandem can lead to […]

Making the Perfect VBMA Sandwich: 4 Essential Ingredients for Call Analytics and Automation

Friday, October 3rd, 2014 by
There are a lot of things that you can eat for lunch these days. With so many options, deciding what to eat for lunch has turned into a midday crisis. You can do sushi, Mexican, American, salads, wraps, and the list goes on. Things have definitely gotten overwhelming. However, there is the one category of lunch food that will never go out of style and is good every day of […]

4 Reasons to Focus on Location-Based Marketing

Thursday, October 2nd, 2014 by
Ever had a hard time getting connected to the correct location of a business or the one closest to you? Chances are, the business you are looking for may not be effectively marketing themselves within their immediate area, oftentimes missing valuable customers like yourself. Not focusing on location-based marketing may lead your business down the same path. With 91% of people constantly within arm’s reach of their smartphones (Nielsen, 2014), […]

Facebook, Atlas, and the Future of Personalization

Wednesday, October 1st, 2014 by
On Monday Facebook made an announcement around the relaunch of Atlas. It’s an exciting milestone for marketing technology for one primary reason: personalization. Demand Side Platforms (DSPs) and Data Management Platforms (DMPs) have taken immense amounts of first and third party data, created interconnections between them, and enabled marketers to use that data to serve personalized marketing messages. The ultimate goal of these platforms is to foster true 1-to-1 marketing where every […]

Programmatic Advertising: Why Tracking and Managing Calls Is Critical to Its Success

Wednesday, September 24th, 2014 by
Programmatic advertising’s booming entry into the media buying market has revolutionized the way we can purchase digital advertising. It is projected that by 2018, programmatic will account for 50% of all digital ad sales. The ability to automate your media buying while still driving quality leads furthers the ever-present need to prove and manage the value of your advertising choices. With programmatic a new digital advertising landscape is emerging. Which, […]

3 Ways Marketing Automation Is Good for Your Business

Monday, September 15th, 2014 by
At this point, most marketers have heard the term “marketing automation” and the way it can positively impact businesses. But in case you’ve only overheard the benefits, here are three of the most basic ways that marketing automation adds something good to your business. Marketing Automation Fuels Growth Anyone running a company knows how there is always something that needs to be done, especially when you’re trying to grow your […]
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