Voice-Based Marketing Automation

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Voice-Based Marketing Automation Blog

Archive for Voice Broadcasting Posts

Navigating the Age of Spam

Monday, March 11th, 2013 by
In a recent study over at Mashable, it was revealed that the United States distributes more spam than any other country in the world, accounting for 18.3% of junk mail worldwide. It’s not exactly an honorary title, and it illustrates one of the reasons businesses have trouble communicating with their customers: they just can’t break through the noise.  Lost in the Clutter  In the Information Age, we’re bombarded by advertisements, […]

Marketers Cut Costs and Save Time Using Intelligent Voice Broadcasting with IVR

Tuesday, January 22nd, 2013 by
Many people still think of voice broadcasting as the blasting out of a single impersonal, inflexible message to a big phone list. The pre-recorded message doesn’t give the recipient the option to ask questions, reschedule appointments, or connect with a real person. But voice broadcasting has evolved to become more than just a simple recorded phone message. Marketing and sales professionals are using new intelligent voice broadcasts to cut costs, […]

Ifbyphone Voice-Based Marketing Automation May Release Notes

Thursday, May 24th, 2012 by
Each month, we update Ifbyphone with enhancements, new features and user feedback to make the platform more flexible and user-friendly for you. Read the Ifbyphone Release Notes to stay current on the newest enhancements and most exciting features as they’re rolled out. You can also follow us on Twitter at @Ifbyphone for the latest news and at @IfbyphoneStatus for real-time service updates and announcements.   Release notes for May 24, […]

Black Friday 2011: Six business tips to maximize sales

Friday, November 11th, 2011 by
The holidays are approaching fast–is your business ready for Black Friday? Black Friday: it’s the Super Bowl of retail, the day when businesses large and small hope to hit year-end profit goals and declare shopping season victory. But with the potential for more profit comes added pressure; there are more customers to serve (and satisfy), a larger pool of employees to manage and a bigger, faster-moving inventory to handle. We’ve […]

How Home Services Businesses Can Avoid Visiting Empty Houses

Monday, April 18th, 2011 by

The one thing that unites all home services businesses is the need to interact with customers at their homes. Nothing is more painful that wasting your time, waiting for a customer who isn’t home. It’s a challenge unique to this field, one that needs to be solved for your business to be its most profitable. After all, the more time you spend waiting at an empty house, the fewer customers you can serve. Reduce visits to empty houses with automated reminder phone calls.

How Delivery Reminder Calls Save Retail Delivery Companies Big Money

Thursday, March 24th, 2011 by

Retail stores selling furniture, appliances, and exercise equipment generally offer customers home delivery after an in store purchase.

In some cases, the retail chains make the delivery using their own trucks and employees. In other cases, the retail store will contract a courier and delivery company to handle the logistics of delivering the product to a customer's home.

How Health Care Clinics Can Improve Customer Satisfaction

Tuesday, January 25th, 2011 by

What’s most important to your patients? When it comes to their health, people are looking for great service. Provide a comforting and professional experience for your patients and they’ll keep coming back. The main portion of this effort obviously takes place in the office, but don’t underestimate the importance of your pre- and post-visit communications. Think of these conversations as a form of marketing: each customer interaction is another chance to impress the patient with your professionalism and dedication.

6 Benefits of Appointment Reminder Calls

Wednesday, December 22nd, 2010 by

For all the business being done online these days, a huge segment of all industry still requires a face-to-face meeting between client and service provider. Current estimates presume that missed appointments across the health care industry range from 5-7% of all sessions. But it’s not just doctor and dentist offices that rely on the appointment system: businesses ranging from delivery couriers to plumbing services and collections agencies all need to meet with customers at a certain time, in a certain place. Here are 6 benefits of automating reminder phone calls.

3 Benefits of Automated Political Polling Software

Friday, May 14th, 2010 by

Automated polling is commonly used to collect data on public opinion, especially for political polls.

These automated phone surveys offer a number of benefits over phone banks, boiler rooms, or virtual call centers where live people are asking the survey questions.

10 Strategies For Automated Outbound Phone Notifications

Thursday, April 15th, 2010 by

Automated outbound phone notifications are becoming a popular strategy for improving service and reducing costs. I want to review 10 ways that companies in different industries can send automated outbound IVR or Voice Broadcasting notifications to customers, based on ideas I gathered in a webinar by Forrester Research.


1. In-Home Services

Media Advisory For New September 2009 Voice Broadcasting Laws

Friday, August 28th, 2009 by

Are you a looking to interview experts about the FTC's new Telemarketing Sales Rule Voice Broadcasting requirements? Ifbyphone CEO Irv Shapiro is available to answer your questions. Here are the details from our Media Advisory:

Scrubbing Your Call Lists for More Efficient Voice Broadcasting

Thursday, April 23rd, 2009 by

Voice Broadcasting is about reaching the most people to get your message across. After all, when you're marketing, you can't promote your service or product if there isn't an audience. In the Voice Broadcasting world, a call list with disconnected numbers is the enemy, and here at Ifbyphone we have added a way to remove these malicious numbers from your call list. The best part? You don't need to do a thing, and it won't cost you a penny.

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