Voice-Based Marketing Automation Blog
Archive for Voice Broadcasting Posts
The one thing that unites all home services businesses is the need to interact with customers at their homes. Nothing is more painful that wasting your time, waiting for a customer who isn’t home. It’s a challenge unique to this field, one that needs to be solved for your business to be its most profitable. After all, the more time you spend waiting at an empty house, the fewer customers you can serve. Reduce visits to empty houses with automated reminder phone calls.
Retail stores selling furniture, appliances, and exercise equipment generally offer customers home delivery after an in store purchase.
In some cases, the retail chains make the delivery using their own trucks and employees. In other cases, the retail store will contract a courier and delivery company to handle the logistics of delivering the product to a customer's home.
What’s most important to your patients? When it comes to their health, people are looking for great service. Provide a comforting and professional experience for your patients and they’ll keep coming back. The main portion of this effort obviously takes place in the office, but don’t underestimate the importance of your pre- and post-visit communications. Think of these conversations as a form of marketing: each customer interaction is another chance to impress the patient with your professionalism and dedication.
For all the business being done online these days, a huge segment of all industry still requires a face-to-face meeting between client and service provider. Current estimates presume that missed appointments across the health care industry range from 5-7% of all sessions. But it’s not just doctor and dentist offices that rely on the appointment system: businesses ranging from delivery couriers to plumbing services and collections agencies all need to meet with customers at a certain time, in a certain place. Here are 6 benefits of automating reminder phone calls.
Automated polling is commonly used to collect data on public opinion, especially for political polls.
These automated phone surveys offer a number of benefits over phone banks, boiler rooms, or virtual call centers where live people are asking the survey questions.
Automated outbound phone notifications are becoming a popular strategy for improving service and reducing costs. I want to review 10 ways that companies in different industries can send automated outbound IVR or Voice Broadcasting notifications to customers, based on ideas I gathered in a webinar by Forrester Research.
1. In-Home Services
Are you a looking to interview experts about the FTC's new Telemarketing Sales Rule Voice Broadcasting requirements? Ifbyphone CEO Irv Shapiro is available to answer your questions. Here are the details from our Media Advisory:
Voice Broadcasting is about reaching the most people to get your message across. After all, when you're marketing, you can't promote your service or product if there isn't an audience. In the Voice Broadcasting world, a call list with disconnected numbers is the enemy, and here at Ifbyphone we have added a way to remove these malicious numbers from your call list. The best part? You don't need to do a thing, and it won't cost you a penny.
Are you looking for a way to easily and automatically call a list of people? Maybe you are planning an event and want to call everyone reminding them to RSVP. Maybe you are a coach reminding your team about the time and location of the next game. Or perhaps, you have a list of prospects you want to call and invite to transfer back to you if they are interested in your service.