hrMecca Integrates Hosted IVR Into Human Resources Software To Add Extra Security Layer

I talk to all different kinds of customers every day. It's energizing learning how many different business uses people find for our phone applications. The other day, I had the opportunity to talk to hrMecca, a company that writes software for Human Resource departments. Practically everything that HR departments do is confidential. So you can imagine that security is a major concern. hrMecca takes security to the next level. From their site:

Security is built into the hrMecca administration system and not "bolted on" as an after thought. It exists at the infrastructure layer (two factor authentication and database encryption for example) as well as at the application layer (menu, screen, field and organizational security as well as full data change audit trails). Integration with the popular Snort Intrusion Detection System provides an unparalleled level of protection from Internet based exploits.

For example, they use two factor authentication as a user logs on. That is, they don't just rely on a user name and password. How does IfByPhone fit in? hrMecca signed up for an account, and with a minimum from our team, they integrated automated phone calls to verify that the person logging on to a given account is at the phone number listed on their profile for a second layer of security.

This is a powerful application of hosted IVR technology. For a low cost, and at a minimum of technical effort, hrMecca has deployed another way to enhance security for their clients. This is just a simple application of phone technology that has major benefits for this company.

The fact that they were able to integrate our services into the software speaks volumes about how easy we are to work with. Voice is powerful. IfByPhone makes it simple.