To IVR or not to IVR? That is the question that our partner, OrderMotion, posed to us—and you can see the answer at our guest blog on Order Motion’s website. OrderMotion is an integration partner of ours who specializes in order management and call center integration for direct response and e-commerce businesses. Since OrderMotion is well aware of the keen emphasis we place on our customer’s experience with Ifbyphone and our expertise with our own IVR applications, they approached us to blog about it.
Voice-Based Marketing Automation
Manage, Measure and Automate Sales and Service CallsIfbyphone Visits OrderMotion About IVR
August 23rd, 2012 by
Olivia Cole
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My business provides custom voiceover services for IVR systems. It’s one of the most frequent type of jobs that we do. The businesses we work with have been very satisfied with the results. When its done right, IVR can screen you calls and send them where they need to be sent. This makes for much happier customers!
September 11, 2012 at 8:50 pm by garrett