Today we’re announcing Ifbyphone’s rollout of Speech-To-Text Transcription, which enables your company to translate audio message into text. Here are a few reasons it is really cool and, more importantly, useful for business.
It’s Not Just For Voicemail
Ifbyphone is offering 3 ways to transcribe audio files into text:
- Voicemail
- Interactive Voice Response (IVR) dialogs
- Any audio recording via API
Choose Your Quality Level
We’re offering not 1, not 2, but 3 levels of transcription quality:
- Standard Transcription: Fully automated machine transcription
- Premium Transcription: Combined machine and human transcription
- Ultra Transcription: Human only transcription
Our transcription services starts at just 4.5 cents for machine transcription on a 30 second message.
More Flexibility Means More Useful
Given that transcription works for voicemail, IVR, and any other audio file via API for a number of quality levels, we can imagine a wide range of business uses for transcription. Here are a few basic ideas:
- Transcribing voice mail messages
- Transcribing IVR dialogs to insert in a database for future searches
- Transcribing call center conversations to monitor for specific phrases
Want to learn more about Transcription for your business? Give us a call.
Could I use this system to capture answers to questions, if so how many questions can I ask?
October 26, 2010 at 4:05 am by RobbHow many numbers come with the premium package?