|
|
|
Welcome to the Voice Broadcast Zone
Ifbyphone Smart Voice Broadcast services deliver interactive messages all configured from an easy to use website. Our voice broadcast wizards allow beginners to send their first broadcast in minutes, while professionals will appreciate our sophisticated scheduling options and full Interactive Voice Response dialog integration. Your Smart Voice Broadcasts support recorded messages, automated speech recognition, and they convert text to speech, which allows you to merge uploaded information into your broadcast.
Smart Voice Broadcast includes: |
|
|
|
|
|
|
|
|
|
Need help configuring your campaign? Our voice application account managers are just a phone call away and always available to help you optimize your voice broadcast campaigns. |
|
With no long-term commitments and the ability to change your account month to month, you are able to optimize your spending. |
|
We only charge you when a message is delivered to a person or an answering machine. |
|
|
 |
| Build simple broadcasts or full interactive customer experiences |
|
 |
|
Using the Smart Voice Broadcast configuration tools, in less then 5 minutes a beginner can record a message right from their telephone and schedule a voice broadcast with answering machine detection and an option to transfer to an operator. In just a bit more time an expert can build a complete interactive customer experience with a series of questions, complex branching and integration with existing web environments and databases. For example: you can build a voice broadcast to notify all customers with deliveries scheduled for today, retrieve the customers’ delivery times from your existing web environment, and provide an option to reschedule by pressing “0” or saying “operator” at any time. |
|
|
|
|
 |
| Answering Machine Detection |
With complete support for automated answering machine detection you campaign can leave a different message for real people and answering machines. |
|
|
|
 |
| Full voice dialogue support |
Ifbyphone Smart Voice Broadcasts support full interactive voice response technologies including the delivery of recorded audio, text-to-speech with your choice of a male or female voice, touch tone decoding, and automated speech recognition. Why ask your recipients to press 1 for the operator, 2 for sales, when you can instead allow them to say "Operator" or "Sales.” The use of automated speech recognition humanizes your user experience. |
|
|
|
 |
| Call list and data upload support |
|
 |
|
Upload your call list and associated information (name, order total, delivery dates, etc.) from files in industry standard format (CSV). Combine your uploaded data, spoken using our text-to-speech capabilities, with your recorded audio. |
|
|
|
|
 |
| Schedules your way |
|
 |
|
Many voice broadcast solutions blast your messages out as fast as possible. If you’re a Fortune 500 company, this might be fine, but for most small and mid-sized business, this is a terrible idea. Smart Voice Broadcast is optimized for the delivery of messages at the rate you specify. Using our web based scheduling tool, you determine when and how frequently your messages are delivered. |
|
|
|
|
 |
| Complete call reporting |
Successful marketing campaigns require analysis and tuning. Use our web based reporting tools you have real time access to call results. Export this data in a wide range of formats. |
|
|
|
 |
| Scheduling API |
Our voice broadcast API allows you to integrate the delivery of voice broadcasts into any web application. Schedule the broadcasts for immediate delivery or for sometime in the future. The Ifbyphone family of call control APIs and NetGet technologies support complete integration with existing web applications and databases. Anyone who knows how to build a forms based web application has all the expertise they need to build a complete customer interactive voice response experience using the Ifbyphone technologies. |
|
|
|
 |
| Additional Ifbyphone Services |
Most Common Industries Served
- Real Estate
- Debt Refinancing
- Mortgage Brokers
- Auto Dealerships
- Franchises
- Home Improvement
|
|
Full Feature Set Includes
|
|
|
|
|
|
 |
|
|