Voice-Based Marketing Automation Blog

How Ifbyphone’s API Improves SalesForce.com

Just about every web-savvy business now hosts a company blog. These blogs are used to achieve a variety of goals, ranging from developing new ideas to increasing SEO friendly titles on the site. But perhaps most important is a simple goal–creating a community–that is less …

The Three Hats of VoIP

Over the past few years new VoIP products and services seem like they are announced daily. While this rate of innovation is exciting, it is also very confusing. How are these companies the same or different? What service should I use for my business?

These …

New Developer API Documentation

We’ve revamped our API Documentation. The static PDF has been replaced by interactive API documentation that includes a Developer Guide and Test Panel. Here are some highlights:

• SurVo NetGet – Describes how to pass data from an Ifbyphone SurVo (IVR) to your web server,

Speed Kills – Quick Voice Solutions For Developers

Over the last year and a half at Ifbyphone, I’ve had the opportunity to talk to hundreds of developers.  In most cases, the business has asked them to add voice to a particular business process.

“Can we automate calling people to (remind them of an …

eComm 2009 Ifbyphone iPhone Mashup Tutorial

I recently led a session at eComm 2009 on how to build an Ifbyphone-to-iPhone App. We’ve uploaded the session to YouTube. You can find it on the Ifbyphone YouTube Channel, and I’ve also listed the URLs for the 7 parts below:

Part 1: Introduction …

It’s the applications, stupid or what telco can learn from Salesforce.com

It seems that a popular business model today is to deploy some telephone softswitches or Asterisk servers into a data center, contract for call termination services, and anounce that you are in the telephone API business.  Unfortunately this business approach ignores the lessons learned by …

Ifbyphone Creates iPhone Developer ‘Stimulus Package’

Chicago, March 3, 2009 — Ifbyphone today announced an economic stimulus package for iPhone application developers. The most innovative iPhone application developers will each receive $1,000 from Ifbyphone for the development of an Ifbyphone-to-iPhone mashup that is selected and released by Ifbyphone on the iTunes …

Easy Voice Application Development

Dan York recently interviewed our CEO, Irv Shapiro, about how Ifbyphone makes it easy for developers to create voice applications. You can watch the video interview here:

…

Preferred Telephony Solution For Ad Agencies and Web Designers

For a while now we’ve been saying that Ifbyphone makes developing telephony solutions as easy as building websites. The idea is that anyone who can develop a website can easily and quickly develop a custom telephony solution to integrate voice into advertising and marketing campaigns. …

Ifbyphone Mashup With Yelp: Get Reviews Over The Phone!

Simplicity. That’s one of the key tenets at Ifbyphone. We enable our customers to use phones to get more value out of their business without a lot of fuss. That’s one reason we keep rolling out new applications (Conference Calling, Store Locator…

Cool Open Source Telephony Technology at Web 2.0 Expo

Serdar Yegulalp at InformationWeek recently wrote,

“the award for Single Coolest Thing Done With Open Source at the Web 2.0 show has to go to Ifbyphone.”

What is the “Coolest Thing” they are referring to? Well, as the article puts it:

“Enter Ifbyphone, a …

Tying things together

I’m a big fan of Social Media in general. Anything that can bring people together and help create interesting conversations has a great deal of value. I’m on Twitter, Plurk, FriendFeed, Facebook, keep about 3 blogs besides this one, am online …