Voice-Based Marketing Automation Blog

[Tips] How hotlines can ease your holiday returns and exchanges

The proverb “It is better to give than to receive” rings true especially during the holidays. Gift giving is fun, gift returning…not so much. For recipients, returns are a hassle (who wants to trek back to the store to unload that Billy Big-Mouth Bass?) …

Black Friday 2011: Six business tips to maximize sales

The holidays are approaching fast–is your business ready for Black Friday?

Black Friday: it’s the Super Bowl of retail, the day when businesses large and small hope to hit year-end profit goals and declare shopping season victory. But with the potential for more profit comes …

Case Study: Franchise Needs To GeoRoute Phone Calls Using Store Locator

Phone+ Magazine is featuring the following case study this month about our Store Locator:

Situation:

Batteries Plus, the nation’s largest retail chain of its kind, offers more than 40,000 different batteries and related products in 350 locations open in 42 states and Puerto Rico. …

Store Locator Helps Franchise Route & Track Phone Calls

Today Batteries Plus & Ifbyphone announced a new and innovative way for franchises to route phone calls based on geography. Here is the press release:

IFBYPHONE APPLICATION GIVES BATTERIES PLUS A JOLT

Store Locator Solution Helps Battery Retailer Improve Customer Service

CHICAGO, Jan. 27, 2009 …

Ifbyphone Store Locator – Route Calls By Location

Ifbyphone recently announced the Ifbyphone Store Locator, yet another business solution in our suite of instant phone applications. Store Locator routes incoming calls to a business phone number to the location nearest to the caller. For example, a franchise can advertise one number nationally. …