What is “Voice Broadcast?”

Voice broadcast is a communications solution that allows you to deliver voice messages to up to thousands of people at once. In situations where personal communication is not required, voice broadcast can be an effective business and marketing tool, eliminating the need to dial each of your customers, clients, and leads individually, so you and your staff can spend your time more effectively.

In most cases, voice broadcast can be conveniently managed via the Internet. In other cases, you may be able to set-up a voice broadcast using your telephone.

I can send e-mail. Why do I need voice broadcast?

Voice broadcast technology is a great alternative to e-mail. In recent years, it has become rather difficult for companies to execute e-mail blasts successfully, largely due to the increasingly complicated rules and regulations implemented by various internet service providers, or ISPs, which for all intensive purposes, are the “mail carriers” that deliver your e-mail messages to your intended recipients.

For these reasons and others, e-mail has become an unreliable method of communicating in bulk due to the risk that your message will never seen by the user, much less read or understood. Voice broadcast solves this problem by allowing your messages to be delivered reliably via phone instead of e-mail.

What can I do with voice broadcast?

With voice broadcast, the possibilities are boundless. For example, you can use voice broadcast to deliver a verbal sales pitch to a large selection of potential customers. You can also use voice broadcast to confirm an appointment or meeting with a client, or to remind a customer of a bill past-due. You can even use voice broadcast to invite a select group of people to a special event.

Is that all? Does voice broadcast offer other features?

While the features available with voice broadcast largely depend on who is providing the technology, some providers allow you to customize the service to meet your specific needs. For example, some voice broadcast providers allow you to include both recorded and dynamic information, giving the user a more interactive experience. The ability to send dynamic messages also allows your business the opportunity to gather more information from the user, and this information can be used to customize future voice broadcasts.

Additional Resources

Ifbyphone Glossary

Ifbyphone Blog

Ifbyphone Services