Voice-Based Marketing Automation

Connect, Measure, and Optimize Sales and Service Calls

Pricing & Sign Up

Every monthly subscription includes a 30 day money-back guarantee.

Compare features of our packages:

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  • Professional

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Questions? Call us: (877) 295-5100 or Request Demo

  • Call Routing

  • A virtual receptionist will answer incoming calls with a custom greeting and route callers using interactive phone menus.Virtual Receptionist
  • Forward calls to any business, mobile or home phone -- as many numbers as you like, in any order you wish.FindMe Call Forwarding
  • Advertise with one phone number for your business and automatically route callers to their nearest store location.Store Locator & Geo-location
  • Generate instant phone conversations with leads who fill out online forms or abandon online shopping carts.MyLeadResponder (Web to Phone)
  • Send callers to an Ifbyphone voicemail box to leave a message, which can be transcribed and emailed to your team.Voicemail
  • Route inbound phone calls by schedule, agent skill, geography and more.Custom Call Routing Rules
  • Monitor call volume and activity for every number online using real-time web-based reports.Online Monitoring and Reports
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  • Call Management

  • Transfer incoming calls to a group of agent phones - whether they are in your office, working remotely, or both.Automated Call Distributor
  • Control the entire experience of a caller placed on hold with custom messages, maximum wait times, VIP queuing, and more.Call Queuing
  • Gather invaluable marketing data and improve customer service by recording your sales and support calls.Call Recording
  • Monitor conversations and flag important terms that tell you about the calls.Transcription Services
  • Integrate with your CRM to track phone leads through the entire sales funnel and maximize sales conversion rates.Salesforce.com and CRM Integration
  • Automatically turn incoming support calls into help desk tickets to increase your support teams efficiency.ZenDesk and Help Desk Integration
  • Monitor agent performance, call length, queue statistics, and more with web-based real-time and historical reports.Online Monitoring and Reports
  • Monitors conversations for keywords then scores the call based on the appearance and frequency of those words.Keyword Spotting
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Questions? Call us: (877) 295-5100 or Request Demo

  • Voice Broadcasting

  • Basic Voice Broadcasting
  • Create interactive voice notifications to nurture prospects, cross-sell customers, and provide better customer service.Interactive Voice Broadcasting (IVR)
  • Customize your voice blasts with an alternative message for when a call goes to voicemail.Voicemail Detection
  • Get complete control over when voice blasts go out, how quickly customer notifications are sent, and when to pause campaigns.Scheduling Control
  • Send SMS messages to confirm appointments, provide scheduling updates, promote new discounts, and more.SMS Notifications
  • Access real-time voice messaging reports on your voice broadcast campaigns to determine ROI and improve future broadcasts.Real-Time Reporting
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  • Add On
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Questions? Call us: (877) 295-5100 or Request Demo

  • Setup & Support

  • Call and speak to a Customer Success Representative at no extra charge.Free phone & email support
  • No additional fees to get up and running on the Ifbyphone platform.No Setup Fees
  • All of our customers receive live, guided instructions from an Ifbyphone Onboarding Specialist, tailored to meet your needs.Guided Setup from an Onboarding Specialist
  • Managed Service Option
  • Every Ifbyphone customer receives a dedicated Account ManagerNamed Account Rep
  • Phone based support 24 hours per day.24x7 Phone Support
  • Jump to the front of the call queue during business hours. After hours, we guarantee a response within 30 minutes.Always Open Support Line
  • A dedicated Success Manager for all of your customer service needs.Named Success Manager
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  • Additional Pricing Information

  • Advanced Analytics (BI Tool)
  • Call and ask about special call tracking pricing and package options for marketing agencies.Special Pricing Options for Agencies
  • Optional additional discounts are awarded to Enterprise customers who elect to prepay annually.Optional 10% Discount for Annual Prepay
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  • Professional

  • Add On
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  • Enterprise

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Questions? Call us: (877) 295-5100 or Request Demo

Other Billing Features For Our Editions

  • No charges for a busy signal
  • No double billing- Ifbyphone charges just 1 billable minute per minute connected
  • Additional phone numbers and other add-ons are available once you open an account
  • Spanish Store Locator is available for an additional fee

A Note about Applicable Surcharges

  • Incoming calls from pay phones are subject to usage surcharges
  • Recorded and monitored calls are billed at 1.5 times the standard rate
  • A $0.005 per minute surcharge will be applied for all toll free number usage
  • Outbound calls to Alaska and Hawaii are subject to usage charges; customers must request access

We will be the easiest company you have ever worked with. Call our friendly staff at (877) 295-5100 to learn more or get started.

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