Smart Toll-Free Numbers

Smart Toll-Free Numbers combine the benefits of an ordinary Toll-Free Number with an extraordinary suite of telephone applications.

Ifbyphone's Smart Toll-Free Numbers:

• Track calls & provide full call analytics reports
• Capture caller ID for every incoming call
• Route calls based on geography, caller ID, schedule, or answers to automated questions

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Ask us how you can enhance your Toll-Free Numbers with our Click-to-Call, Virtual Receptionist, Call Routing, Hosted IVR, Find Me, Call Tracking, Voice Mail and other services to create a powerful IVR business solution.

What Our Customers Are Saying

Buy Smart Toll-Free Numbers

Ifbyphone can instantly provide you with an unlimited number of local or Toll-Free Numbers, and enables you to port your current numbers to us. Here is an example of how a customer who buys two Toll-Free Numbers can instantly select the numbers.

Smart Toll-Free Number Features

Unlike many Toll-Free Number resellers, Ifbyphone provides you with additional Smart functionality that works on any phone system. Below are just a few examples of the features that makes our Toll-Free Numbers 'Smart'.

Call Routing (Forwarding) For Toll-Free Numbers

You can leverage multiple phone numbers to your advantage by pairing them with our Call Routing technology. Once you select Toll-Free Numbers through Ifbyphone's intuitive online system, create an unlimited number of options for directing inbound calls. Ifbyphone can then route your incoming phone calls based on caller ID, geographic location, time of day, or answers to automated questions.

Virtual Receptionist For Toll-Free Numbers

Alternatively, use your Toll-Free telephone number to automatically connect inbound calls to the first available customer service representative, regardless of where they are located, through Ifbyphone Find Me. Or, with the Ifbyphone Smart Click-to-Call technology, place a link anywhere on your website that, when clicked, automatically connects your site visitor to your company through an automatic Toll-Free telephone call.

Call Routing Schedules

Ifbyphone Call Routing Schedules gives you the flexibility of connecting customers to your business based on any number of different schedules. Schedules can be created to route Toll-Free Numbers to your customer support staff during business hours, to your after-hours team in the evenings, and to your Ifbyphone Voice Mail overnight! Your Ifbyphone schedule can be made to align with your personal schedule as well, in that Toll-Free telephone calls can be routed to your desk, your pager, your cell phone or your voicemail, simply based on the time of day!

Hosted IVR For Toll-Free Numbers

Through Ifbyphone Hosted IVR technology, create an interactive voice response (IVR) system to request information from callers before they are connected to a live person. You can route a Toll-Free Number so that callers are immediately and automatically connected to the voice form, which records spoken dialogue and keypad entry. Your IVR system can be used to perform employee screenings, conduct customer service surveys, record information for appropriate telephone routing, and much more! Create a unique IVR system for each of your Toll-Free telephone numbers to appropriately collect data from your callers and store it within your accessible, Web-based account.

Learn More About Hosted IVR For Toll-Free Numbers.

Monitor Toll-Free Number Activity With Call Tracking Detail Reports

Once you have purchased and started using your Ifbyphone Toll-Free Telephone Numbers, utilize our Web-enabled Call Tracking toolbox to review usage across days, weeks or even months. View your call volume on user-friendly charts, which provide you with special drill-down features for reviewing the data you need, when you need it. Ifbyphone Call Tracking allows you to continuously monitor your Toll-Free Number activity, so you can hold staff members from every department of your organization accountable for when, where and how leads are generated.

Learn More About Monitoring Call Activity With Call Tracking.

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