Virtual Receptionist

Virtual Receptionist- Hosted PBX Auto Attendant Service

Virtual Receptionist is a hosted PBX auto attendant service with intelligent routing that automatically greets & routes phone calls based on your office schedule.

Using Virtual Receptionist For Your Business

Virtual Receptionist gives your company a professional image, saves you time and money by freeing your receptionist from routing calls and improves your customer experience by making sure their calls are greeted and routed correctly whether or not you are in the office.

Key Features of Virtual Receptionist:

• Fast, easy web set up
  Virtual Receptionist can be set up, configured and updated in just minutes from an easy to use website.
• Unlimited extensions
  While many companies charge for each extension, Ifbyphone’s Virtual Receptionist can automatically route calls to an unlimited number of extensions at no extra charge.
• Custom audio greeting
  Want a custom audio greeting? Try uploading a sound file, recording your message over the phone or using our text-to-speech engine for your virtual receptionist greeting.
• Speech recognition functionality
  Don’t ask callers to press 1 for sales and 2 for support, route calls based on what the caller says just like a live receptionist would. With Ifbyphone, you can route callers based on what they say not just based on the buttons they press.
• Advanced call routing options
  In addition to routing to multiple extensions, Ifbyphone’s Virtual Receptionist can route calls to a company directory, your Find Me which calls your office, home & cell phone simultaneously, a sales Lead Distributor and more.
• Keep your existing phone system
  With Ifbyphone’s hosted solution, you configure your Virtual Receptionist online. You can still use your existing phone equipment and telephony company.