Direct Response
Create a more effective, agile and profitable direct response business with Ifbyphone’s unique suite of voice applications
It’s time to re-think what’s possible in direct response. Just because you’ve worked with pricey call centers, inflexible systems and incomplete reports in the past doesn’t mean they have to be part of your business’ future. Ifbyphone’s voice applications offer the best value with unmatched flexibility and control.
Flexibility
- Create agile campaigns
When campaigns aren’t performing, the ability to make fast changes is a must. With Ifbyphone’s flexible tools, change the direction of call flow or call routing mid-campaign for shorter queues and better results. Edit messages on the fly or immediately enable toll-free numbers (vanity numbers, too) to drive better response. - Turn browsers into buyers
Prospective customers browsing your website are hot leads but can be tricky to convert. Ifbyphone helps you convert more of these valuable leads faster by instantly connecting you by phone to prospective customers the minute they complete a web form. - Put an end to contested charges
Send automated phone or text messages to customers with a reminder about their recent purchase for reliable, hassle-free credit charge approvals. Ifbyphone integrates with the most popular CRMs to help you quickly contact your customers and avoid billing disputes. - Increase continuity program profits
Determine which method draws the best customer response by A/B testing your continuity programs. Ifbyphone helps you determine the most effective methods for each campaign—phone or by email—so you can drive continuity subscriptions higher.
Control
- Be your own command center
When a campaign needs tweaking, you can’t wait on someone else to make your changes. Ifbyphone gives you independence and complete control over your system settings. Change what you want, when you want—without the wait or the hassle. - Complete your customer information data
Fill in the gaps where your customer database is missing information. With Ifbyphone’s reverse lookup, you can grab customer names and addresses based on phone numbers are already in your database so that it’s quick and easy to follow up with a business reply card (BRC). - Access reports in real time
To best measure performance, you need at-a-glance updates on what’s happening in your campaigns. Don’t wait for a third-party or middleman to turn over your data—access everything from conversion rates to call flow anytime day or night. With Ifbyphone it’s easy to log in and view, export and share reports.
Savings
- Spend less on call centers
When live representatives aren’t a “must,” side step the call center without sacrificing quality by using a virtual call center solution from Ifbyphone. At nearly 80% less than the competition, Ifbyphone’s suite of applications can serve your business at just a fraction of the cost; in some cases, you pay just 1/20th of the cost of using a call center exclusively.* - Cut out the middle man
When you use Ifbyphone’s voice-based marketing automation solutions, there’s no middle man—just you. That means there’s no outside vendor, outsourcing or third-party to pay. And if you ever need help, Ifbyphone’s customer support is included with your sign up. - Stop guessing and start strategizing
Don’t waste time wondering which ad and marketing efforts generate calls when Ifbyphone can show you the clear (and complete) picture. Whether you advertise online or off, Ifbyphone shows you which campaigns work best, helping you make smarter decisions on PPC campaigns—from the most powerful keywords to the correct ad spend. - Negotiate better call center rates
Lower your call center costs by leveraging performance data for better rates. Don’t pay extra for sales reps that aren’t trained in up-selling or as knowledgeable about your product when Ifbyphone provides clear-cut data on each campaign’s performance. If your call center isn’t cutting it and you want a better price, Ifbyphone gives you the proof to support your request.
* Based on competitor’s average monthly costs and per-minute rates
