Financial Services Solutions

Whether your company offers loan qualification, debt consolidation, or refinancing services, Ifbyphone offers a number of products that you can integrate into your business processes to get more leads and reduce acquisition costs.

Key Products & Services that our Financial Services clients use:

• Voice Broadcasting
  Call prospects and existing customers easily with our self-service tools. Schedule broadcasts instantly and enjoy direct control to start, pause, and re-start campaigns.  You can upload a list of numbers, record your messages, plan your menus and interactions and hit start — all in an easy-to-use framework.  And, we are the only voice broadcast company that guarantees calls will be delivered on-time — or they are free! (learn more)
• Lead Qualification Using IVR
  Why pay an agent to ask qualifying questions when you can get the same results with an IVR for pennies? Build a menu in minutes that will prompt callers for their information, and — based on their responses — route the most promising prospects to your best agents.  (learn more)
• Virtual Call Center
  Route calls to reps in multiple locations in a snap. You can do so based on percentages, schedules, geography or any combination of the above.  (learn more)
• Trackable Phone Numbers With Instant Activation
  Acquire a new phone number instantly to use for your print ads, radio & tv ads, or online and mobile ads.  With our call tracking, you can monitor the utilization of that phone number in real-time.  (learn more)
• Call Tracking & Reporting
  Analyze the success of your marketing campaigns by using our real-time reports. Track the number of calls you receive along with caller id, call time, call duration, call routing details and more. Reports can be viewed online, downloaded in multiple formats, or emailed to your inbox.  (learn more)
• Call Recording
  Record calls to ensure high customer service or meet your compliance requirements. Our tools make it easy for you to add call recording to your customer interactions.  (learn more)