Insurance Solutions

Whether your company offers consumer lines or business lines, you can use Ifbyphone’s products and features to grow your business, handle customer care more effectively and process claims more efficiently.

Key Products & Services our Insurance clients use:

• Voice Broadcasting
  Automatically call your customers with cross-sell offers, or to remind them about upcoming renewals. Save money by letting our technology do the dialing, instead of your staff. Our self-service tools let you schedule broadcasts instantly and give you direct control to start, pause, and re-start campaigns. And, we are the only voice broadcast company that guarantees that calls will be delivered on-time — or they are free! (learn more)
• Lead Qualification Using IVR
  Why pay a customer service rep to ask qualifying questions when you can get the same results with an IVR for pennies? Build a menu in minutes that will prompt callers for their information, and — based on their responses — route the most promising prospects to your best agents. (learn more)
• Virtual Call Center
  Route calls to agents evenly, or based on schedules, percentages, geographies — or any combination.  (learn more)
• Trackable Phone Numbers With Instant Activation
  Acquire a new phone number instantly to use for your print ads, radio & tv ads, or online ads.  With our call tracking, you can monitor the utilization of that phone number in real-time.  (learn more)
• Call Tracking & Reporting
  Analyze the success of your marketing campaigns by using our real-time reports. Track the number of calls you receive along with caller id, call time, call duration, call routing details and more. Reports can be viewed online, downloaded in multiple formats, or emailed to your inbox. (learn more)